Terms of Use
When you shop on HorseLoversGifts.com, you agree to these Terms & Conditions, so please read carefully:
At HorseLoversGifts.com we appreciate your business. We hope you will find this site useful and enjoyable. HorseLoversGifts.com has developed this site as a service to its customers. Please review the following basic rules that govern your use of this site. Please note that your use of this site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site. HorseLoversGifts.com may revise the content of this agreement at any time. By using the site after a change, you agree to follow and be bound by all of these changes. Please visit this page periodically to familiarize yourself with the current terms of use. Should you have any questions concerning any of our policies, please contact us.
When you place an order with us, it immediately goes into our system, and is processed within 24-48 Hours. If you are unsure that your order was received by us, just check your Email, as we always send out an immediate confirmation Email to the the Email address that you entered when checking out. (Note: please check spam & junk folders, as Emails from new sources can sometimes end up there.) If you need to cancel your order, or make changes to your order, please contact us ASAP, as we cannot make changes to your order after it has shipped.
SITE CONTENTS
Unless otherwise noted, all design and content featured on HorseLoversGifts.com—including navigational buttons and images, artwork, graphics, photography, text, and the like—are copyrights, trademarks, trade dress, and/or intellectual property that are owned or licensed by HorseLoversGifts.com protected by copyright and All worldwide rights, titles, and interests are reserved. The contents of our site and the site as a whole are intended solely for your personal, noncommercial use. Any use of our Web site and its content for purposes other than personal and noncommercial is prohibited. You may only download or electronically copy and print any of the contents displayed on the site for your personal, noncommercial use. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.
DISCLAIMER
HorseLoversGifts.com does not warrant that the function or operation of this Web site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a user of this website, you must assume full responsibility for any costs associated with servicing of equipment used in connection with use of our site. As a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. HorseLoversGifts.com shall not be liable for damages of any kind related to your use of or inability to access this site. If you are dissatisfied with the site, its contents or any of these terms, we would like to hear from you. However, your sole and exclusive legal remedy is to stop using the site.
ACCURACY OF CONTENT
We endeavor to provide the most current and accurate information on this site at all times. However, there may be occasions when some of the information featured on HorseLoversGifts.com may be incomplete, inaccurate or out-of-date. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price or item availability, or in any way affects your individual order. But please be aware that we present our content 'as is' and make no claims to its accuracy, either expressed or implied. HorseLoversGifts.com reserves the right to correct errors or to update product information at any time without prior notice. In the event that a product is listed at an incorrect price, HorseLoversGifts.com shall have the right to refuse or cancel any orders placed for product at the incorrect price. HorseLoversGifts.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, HorseLoversGifts.com shall issue a credit to your credit card account in the amount of the incorrect price.
AVAILABILITY
We work very hard to provide you with unique and inspired products. As a result, many of these products are only available in limited quantities or require large production lead times. When an item is no longer available we make every attempt to remove from the site immediately. If an item is currently on back order, we make every attempt to include this information with the item on the site. If you have any questions or concerns about the availability of product on this site, please contact us.
CUSTOMERS
We reserve the right to do business with parties, companies, or individuals that are pleasant to work with, and will cease to do business with customers that will not pay their bills, or are repeatedly obnoxious and inconsiderate to our staff.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless HorseLoversGifts.com, its officers, directors, employees, agents, affiliates, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
HorseLoversGifts.com Privacy Policy
Protecting your privacy when using our website is important to us. Please read the following notes about our data policies:
What information do we collect?
We collect information from you when you register on our site, or fill out a form. When registering or ordering on our site, as appropriate, you may be asked to enter your name or Email address. You may, however, visit our site anonymously.
What do we use your information for?
The information we collect from you may be used in any of the following ways:
- To personalize your experience (your information helps us better respond to your individual needs).
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
- To process transactions. Your information whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
- To send you Emails about your order. The Email address that you provide for order processing may be used to send you information and updates pertaining to your order. We send out occasional company updates, newsletters, surveys, or promotions, and we will include detailed unsubscribe instructions at the bottom of each Email.
Do we disclose any information of outside parties?
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third-parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe that release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. The following is a detailed list of the types of Data that we collect, and our trusted third-party partners:
Data for Payment
HorseLoversGifts.com collects the following information for payment processing:
- Name
- Email
- Address (billing and shipping)
- IP
The information is collected so that payment can be processed and shipping can occur. The payment data is sent directly to a payment processor including the order total, and possibly order details such as the products ordered. We do not store any credit card or debit card numbers in our systems. Our Payment processors include:
- PayPal
- Authorize.net
Data for Shipping
In order to ship a physical good, a shipping address is needed as well as product weight, box sizes, and order totals. This information will be shared with:
- ShipStation Software
- US Postal Service
- United Parcel Service
Data for Tax
Your shipping address and product details may be shared so that an accurate tax calculation can be made:
Data for Analytics
Pages browsed will be tracked and logged by the Web Server. The information tracked and logged will include your IP. This function is carried out by:
- Google Analytics
- Google Webmaster
Data Collected when Browsing the Store
Your IP and cookie data would be shared with Facebook and Twitter if you click on their links. If you sign up for our newsletter your email and contact information will be shared with MailChimp. If you fill out our Contact Us form we will collect your E-mail addresses so that we can reply to you.
Data Collected when Registering
Should you register at checkout, your Billing, Shipping, and Order Details will be stored to enable easy check out the next time you order.
Cookies
Cookies are small files stored by your browser on your device. They are used to remember preferences and improve the browsing and checkout experience. Our shopping cart uses the following cookies:
- Shopping Basket Cookie – sets a basket ID to correlate to your temporary shopping cart file.
- Retargeting Cookie – allows Google to feed targeted ads to your web browser. This can be disabled by clearing the cookies from your browser.
- Shopper Cookie – saves email, billing address and shipping address so that the next time you check out your address information is already populated. This cookie is created when you submit an order.
- Customer Registration Cookie – contains your name and whether or not you are logged in.
- Mini Cart Cookie – contains a list of products you have added to your cart. Used for displaying your shopping basket while you browse store pages.
Data Retention
- Orders – When an order is completed the order information (including email, name, address, products, shipping method, etc.) is stored in a database. That information remains for up to one year.
- Customer Registration – The data remains until you delete the orders or addresses.
- Cookies –
- Shopping Basket and Mini Cart Cookies – remain for up to 100 days.
- Shopper Cookie – is kept for 1 year.
- Customer Registration Cookie – it will expire when you complete your order. If an order is not completed, the cookie will expire when the login time expires in 30 minutes.
Data Protection
We implement a variety of security measures to maintain the safety of your personal information when your personal information is accessed.
Data Requests
Contact us if you need a copy of your Orders or Customer Registration data.
Data Removal
- Orders– contact us to remove order data.
- Customer Registration – Contact us to remove your account.
- Cookies – can be cleared by you. The method used depends on the browser and device. See wikiHow for more information.
Changes to our Privacy Policy
Any changes to our Privacy Policy will be posted on this page.
Contacting Us
If there are any questions regarding this Privacy Policy, you may Contact Us for clarification.
Return Policy
We hope that you love your items from us, however, if for any reason you're not happy with your order we offer a return policy to all customers. The items must be in their original condition, we must be informed and let us know before sending items back so we can assign you a return authorization number to include in your package. Simply contact us and return the item for a full refund of the purchase price. (Shipping fees will not be refunded)
If an item is damaged or faulty on arrival, please take a photo of the item's condition then let us know asap within 3 days. We will refund or replace your order as soon as we have your photo and email.
Contact us: orders@horseloversgifts.com
Shipping Policy
Our packages are sent via the U.S. Postal Service or UPS
SHIPPING AND HANDLING CHARGES
Shipping and handling charges include order processing, packaging, handling and shipping.
## Standard Delivery (contiguous states only)
